In this privacy policy we explain how we will treat all your data as strictly confidential. The data you provide will be used by us exclusively to process your orders. We will only pass on the data to third parties (e.g. parcel services) if this is necessary for order processing.

The order data is transmitted securely and encrypted. However, Online-Glasshop.de assumes no liability for data security during these transmissions over the Internet (e.g. due to technical errors on the part of the provider) or for criminal access by third parties to files on our website. Access data for the customer login, which is transmitted to the customer at the customer’s request, must be treated as strictly confidential by the customer, as we assume no responsibility for the use and application of this data.

You have the right to free information, correction, blocking and deletion of your stored data at any time. Please contact info@online-glasshop.de or send us your request by post.
We use technical and organizational security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Payment data is transmitted encrypted.

The data protection declaration is in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Your rights as a data subject   

If your personal data is processed when you visit our website, you as the “data subject” within the meaning of the GDPR have the following rights:   

Information   

You can request information from us as to whether we are processing your personal data. There is no right to information if providing the requested information would violate the obligation of confidentiality in accordance with Section 83 StBerG or if the information must be kept secret for other reasons, in particular because of an overriding legitimate interest of a third party.

Deviating from this, there may be an obligation to provide information if your interests outweigh the interest in confidentiality, particularly taking into account the threat of damage.

The right to information is also excluded if the data is only stored because it cannot be deleted due to legal or statutory retention periods or serves exclusively for data backup or data protection control purposes, provided that providing information would require a disproportionate amount of effort and processing for other purposes is excluded by appropriate technical and organizational measures.

If the right to information is not excluded in your case and your personal data is processed by us, you can request information from us about the following information:

– purposes of processing,

– Categories of personal data processed by you,

– Recipients or categories of recipients to whom your personal data is disclosed, in particular recipients in third countries,

– if possible, the planned period for which your personal data will be stored or, if this is not possible, the criteria for determining the storage period,

– the existence of a right to rectification or deletion or restriction of the processing of personal data concerning you or a right to object to this processing,

– the existence of a right to lodge a complaint with a data protection supervisory authority,

– if the personal data was not collected from you as the data subject, the available information about the origin of the data,

– if necessary, the existence of automated decision-making including profiling and meaningful information about the logic involved as well as the scope and intended effects of automated decision-making,

– if necessary, in the case of transfer to recipients in third countries, unless there is a decision by the EU Commission on the adequacy of the level of protection in accordance with Art. 45 Para. 3 GDPR, information about which appropriate guarantees in accordance with Art. 46 Para. 2 GDPR Protection of personal data is provided.   

Correction and completion   

If you discover that we have incorrect personal data about you, you can request that we correct this incorrect data immediately. If your personal data is incomplete, you can request that it be completed.   

deletion   

You have a right to erasure (“right to be forgotten”) unless processing is necessary to exercise the right to freedom of expression, the right to information or to fulfill a legal obligation or to perform a task carried out in the public interest and one of the following reasons applies:

– The personal data are no longer necessary for the purposes for which they were processed.

– The basis for justification for the processing was solely your consent, which you revoked.

– You have objected to the processing of your personal data that we have made public.

– You have objected to the processing of personal data that we have not made public and there are no overriding legitimate reasons for the processing.

– Your personal data has been processed unlawfully.

– The deletion of personal data is necessary to fulfill a legal obligation to which we are subject.   

There is no right to deletion if, in the case of lawful, non-automated data processing, deletion is not possible or only possible with disproportionate effort due to the special type of storage and your interest in deletion is low. In this case, deletion is replaced by restriction of processing.   

Restriction of processing   

You can request that we restrict processing if one of the following reasons applies:

– You dispute the accuracy of the personal data. In this case, the restriction can be requested for the period of time that enables us to check the accuracy of the data.

– The processing is unlawful and you request the restriction of the use of your personal data instead of deletion.

– We no longer need your personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims.

– You have lodged an objection in accordance with Article 21 Para. 1 GDPR.

Restriction of processing can be requested as long as it is not yet clear whether our legitimate reasons outweigh your reasons. Restriction of processing means that the personal data will only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest. Before we lift the restriction, we have a duty to inform you about it.   

Data portability   

You have a right to data portability if the processing is based on your consent (Article 6 Paragraph 1 Sentence 1 Letter a) or Article 9 Paragraph 2 Letter a) GDPR) or on a contract to which you are a party and the processing takes place using automated procedures. In this case, the right to data portability includes the following rights, provided that this does not affect the rights and freedoms of other persons: You can request from us to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format . You have the right to transmit this data to another person responsible without hindrance on our part. If technically feasible, you can request that we transmit your personal data directly to another person responsible.   

contradiction   

If the processing is based on Art. 6 Para. 1 Sentence 1 Letter e) GDPR (performing a task in the public interest or in the exercise of official authority) or on Art. 6 Para. 1 Sentence 1 Letter f) GDPR (legitimate interest of the controller). or a third party), you have the right to object at any time to the processing of your personal data for reasons relating to your particular situation.

This also applies to profiling based on Article 6 Paragraph 1 Sentence 1 Letter e) or Letter f) GDPR. After exercising your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. You can object to the processing of your personal data for direct advertising purposes at any time.

This also applies to profiling that is associated with such direct advertising. After exercising this right of objection, we will no longer use the relevant personal data for direct advertising purposes. You have the option of informing us of your objection informally by telephone, email or to our postal address.   

Revocation of consent   

You have the right to revoke your consent at any time with future effect. The revocation of consent can be communicated informally by telephone, email, if necessary by fax or to our postal address. The revocation does not affect the lawfulness of the data processing that took place based on the consent until the revocation was received. Once your revocation has been received, data processing based solely on your consent will be discontinued.   

Complaint   

If you believe that the processing of your personal data is unlawful, you may lodge a complaint with a data protection supervisory authority responsible for your place of residence or work or for the place of the alleged infringement.   

Status and update of this data protection declaration   

This data protection declaration is dated May 25, 2018. We reserve the right to update the data protection declaration in due course in order to improve data protection and/or adapt it to changes in official practice or case law.   

Notes on cookies

Cookies  are text files containing information created by the web server and stored on the user’s computer. When you try to open a website, the browser sends this data to the web server.

Cookies  are used to authenticate users who visit the site (login, password), store site parameters set by the user, collect statistics, etc.

On our website we use cookies for the following purposes:
– Shopping cart management during your order processing/session.
– Saving your default settings for further visits and easier future orders in our online shop.

In this shop, only the current session ID is stored in a cookie so that you can continue shopping when you visit the shop again. In order to use our shopping cart, temporary cookies must be enabled! The cookie is only active for the time the browser window is open, in the longest case for 3 hours. Please ensure that you close your browser window if you have used a publicly accessible computer to use the shop.

The data stored in our cookies is not linked to your personal information (name, address, etc.). We will not associate the data stored in our cookies with your personal information (name, address, etc.) without your express consent.

Most browsers accept cookies by default. You can allow or disallow temporary and saved cookies independently in the security settings. If you disable cookies, certain features of our site may not be available to you and some web pages may not display properly.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

IP address (anonymized)
Browser type and browser version
Operating system used
Referrer URL
Page visited
Host name of the accessing computer
Date and time of the server request

The purpose of collecting the log files is the operation of the website, security and the optimization of our offering. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.

Google web fonts

This site uses so-called web fonts to display the font. These are provided by Google (http://www.google.com/webfonts/). When you access our site, your browser loads the required web font into your browser cache. This is necessary so that your browser can also display a visually improved representation of our texts. If your browser does not support this function, a standard font from your computer will be used for display.

Further information about Google Webfonts can be found at  https://developers.google.com/fonts/faq?hl=de-DE&csw=1

General information on data protection at Google can be found at  http://www.google.com/intl/de-DE/policies/privacy/

Note on Google Analytics

Our website uses a tracking tool to collect and store data for marketing and optimization purposes. Usage profiles are created from the data collected under a pseudonym. You can object to data collection and storage at any time with future effect.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install  http://tools.google.com/dlpage/gaoptout?hl=de .

Without your express consent, we will not use the tracking tools to unnoticed:
– collect personal data about you
– transmit such data to third parties and marketing platforms
– associate the data with your personal data (name, address, etc.).

We also offer the following services:

– Sending newsletters with current offers
– Registering as a regular customer

You can object to these services at any time. You can unsubscribe from the newsletter in your customer account. If you would like to delete your account, simply send an email to our support.

Data protection declaration for the use of Facebook plugins (Like button)

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated into our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here:  http://developers.facebook.com/docs/plugins/ .

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign your visit to our pages to your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook’s data protection declaration at  http://de-de.facebook.com/policy.php
If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook account Facebook user account.

According to the Federal Data Protection Act, you can request information about your stored data free of charge and may have the right to correct, block or delete this data. If you have any questions about the collection, processing or use of your personal data or in the case of information, correction, blocking or deletion of data, please contact: Arne Vogler Online

Glasshop
Asendorfer
Str. 15
D-21271 Asendorf